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 Solar Water FAQ

There are numerous questions to be answered on Solar Water heating  here are just a few of the common questions and answers. We offer  advice on DIY installations and manuals, also consultations on larger contracts. For more information contact us.

Where can Solar Water panels be used

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Supply Domestic Hot water for showers and Baths

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Can be used to heat swimming pools.

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Help provide a pre heat for under floor heating systems.

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Hot tubes.

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Commercial hot water for Dairy Farms etc.

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Basically wherever hot water is needed in the home, garage, Caravan, shed etc, there are solutions to achieve whatever your needs are 

How do vacuum tube solar panels compare with flat plates?
On a hot, sunny day, flat plate panels will produce the same amount of heat, more or less, as for vacuum tube panels of the same area. Under ALL other conditions, the vacuum tube panel will outperform flat plate panels - usually by a very significant margin. Flat plate panels perform badly during windy weather, in cold conditions, in overcast conditions etc. Some of the very best flat plate collectors can compensate for this with more advanced design, but even then, they still do not perform as well as vacuum tube panels.

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What weight are the collectors?
The 20tube 47mm panel is 48kg, the others are more or less proportional to this weight

Are The Tubes Fragile? Are they tough enough to survive impact from falling hailstones and animals?
The tubes are made from borosilicate glass, which is very tough (also known as pyrex). The tubes are designed to withstand hailstones up to 35mm  - so they are unlikely to be broken, unless dropped onto a solid floor prior to installation. Impact from falling animals is not normally considered in the design of the tubes(!)

What size solar cylinder should I fit?
We recommend that the 20 tube panel is used with cylinders up to 175litres, and the 30tube panel is used with cylinders up to 260litres. Larger cylinders can be heated with 2 or more panels, and it is possible to add an extra panel to benefit from higher temperatures in the winter. In fact, if you fit a smaller cylinder, you will have hotter water, but of course less of it. We would recommend fitting a tank of 135litres if you prefer a smaller amount of hotter water.

What is the output of the panel in terms of kWh?
This varies according to the time of year - in summer we get almost 10times the amount of solar energy that we do in the winter. In the summer, you can expect to get 14kWh of heat per day from a single 20tube panel, whereas in December you can expect only 1.15kWh per day on average. Even in the winter, it is possible to preheat the water to 40C or more if the sun comes out. In fact, if you fit multiple panels, it is possible to heat your hot water to 100C in January (we have seen this in Cornwall).

How hot will the water get?

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Where do these need placing and at what angle?
Panels should be sited on a south facing wall or roof. In fact, anywhere between South-West and South East will give good results. If you are limited to an East-West facing system, then you will need two panels to provide the same amount of hot water as a single south-facing roof slope. The most frequent solution to this problem is normally to mount one panel on the east slope and a second panel on the west slope. A special controller is available for East/West facing installations.

The panels should be mounted at the angle of your lattitude. For example, at our location in the UK, this is 53˚. This is AVERAGE optimum angle. In fact, in winter the optimum angle is 15˚ steeper, whereas in the summer it is 15˚ shallower. The panels will function anywhere between 15 and 90˚ angle of inclination. This is actually academic, a variation of 15˚ will make very little difference to the output, so most people simply settle for whatever angle their roof slope is. The extra cost of trying to stand panels off the roof to achieve better efficiency would probably be better spent on purchasing a second panel!

Does the roof need to be strengthened at all?
The solar panel in operation weighs around 50kg - this is really not much weight for a roof, when you consider the weight of the tiles or slates. Generally there is no requirement to strengthen a house roof prior to mounting the solar panel, except if you are fitting a panel to a very old roof, which has sagging and decaying timbers.

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Are spares available?
Yes, spares are always available, should you need them. With no moving parts, it is very unlikely that you will need to replace anything, but occasionally customers break tubes during the installation process, in which case you can purchase a modestly-priced replacement. However, it is not possible to post a replacement tube, so you will need to collect it. The tubes are made of borosillicate glass (aka 'pyrex') so they are actually very tough.

Are the panels guaranteed?
Yes, we offer a 12month guarantee, although, with no moving parts the panels are extremely long-lived, probably in excess of 25years. In fact, the manufacturers offer a much longer guarantee, but in the UK we do not offer this extended period due to the legal requirements - if we were to offer a 25year guarantee, we would need to take out an 'indemnity' policy on the product. The insurance company bases its risk on an assumption that if it priced the policy on the basis of replacing the unit once within 25years, then they will ensure profitability regardless of claims - thus they would cost this in at probably £300 or more per item sold. The cost is out of line with our policy of keeping prices as low as possible, and We decided that most customers probably would not want to pay this additional fee!

Can I fit this system DIY?
Yes you can! These systems are very easy to fit, and anyone with basic plumbing and electric skills can carry out a DIY installation. Mounting the panel on the roof is sometimes daunting, although it is actually quite simple - but we can offer this service, if required.

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Will the system need to be inspected by a plumber or be installed by a
plumber?

No, you can do this yourself. However, you can call in a plumber to carry out the work if you feel you are not able to tackle the plumbing yourself or give us a call.
We normally recommend that you fit a pressurised system. This is not essential, but it allows you to place the solar panel on the roof without worrying about whether it is possible to place the header tank high enough to function correctly. With a pressurised system, the plumbing is simpler, and by running the system at 1-2bar, it is possible to increase the boiling point of the water to 120C or higher - allowing greater safety margins, and lower chance of fluid loss.

What about freezing in Cold Weather?
The solar panel is very well insulated - the manifold is surrounded by 2"of rockwool insulation. This is better than your outdoor water pipes, so it is unlikely to freeze except in exceptionally cold weather. However, it is recommended that you take precautions to prevent the possibility of freezing, by either adding antifreeze to the system (use a non-toxic solar antifreeze) or you can use a DELTASOL B controller which has 'freeze protection' - this controller monitors the temperature of the collector - and if it falls below 4C, it will turn on the pump, allowing water to circulate and heat the manifold. You should turn this function off if you use antifreeze.

Can I use Solar Power with a Mains Pressure Hot Water Cylinder?
Yes. There are two ways to achieve this. You can either purchase a mains pressure unvented water cylinder (these can be expensive). Please note that you will have to have a pressure vessel certificate to install these. Alternatively, you can fit a 'solar store' cylinder (see below)

What is a Thermal Store?
A thermal store is a tank which has an additional large surface area high efficiency coil fitted. The mains cold water is fed into this coil, thus heating the water on its way through. The mains water exits the tank as hot as the hottest water in the tank, but without losing any pressure - thus providing mains pressue hot water to the household taps.

Can I get a grant for these systems?
Yes Our Vacuum Tube Solar Panels have passed rigorous test and a small Grant may be available

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Do I need planning permission?
In most cases, no. Evacuated tube solar panels are considered in the same way as roof windows. Unless you live in a listed building, it is unlikely that it will require planning permission. Even if you do live in a listed building, you can usually fit the panel to the rear of the building, or at ground level without requiring planning permission

How many panels/tubes do I require to meet my household needs?
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his is a difficult question to answer as it depends on your water usage. For example, one person that contacted us lives in a motor home, and uses only 70litres of hot water over a two week period. A young couple I spoke to estimated their hot water consumption to be at least 400litres per day!
First you should calculate how large a hot water cylinder you require to meet your needs. Remember that solar cylinders are normally designed to store water for use over 2 days, rather than one, thus allowing you hot water even if the following day is cloudy. Once you have calculated your cylinder size, you can estimate your panel size on the basis of One Solar Tube per 6.5 - 8.5litres of hot water cylinder (i.e. a 20 tube panel can supply hot water for a 120-170litre cylinder, and a 30tube panel can supply 180 - 255litres). This assumes you have an unshaded south-facing roof slope to mount the panel

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Can I heat my house with evacuated solar tubes?
There is 10 times more sun energy in the summer than in the winter. (this is the reason for the different seasons, after all). Therefore you immediately have the problem that the bulk of the energy is at the wrong time of year. The other problem with using solar to heat your house is that it is not present at the times when it is really cold - at night, on very overcast days, in winter evenings etc.
In practice you can provide a significant amount of supplementary heat in the spring and autumn (and some people have implemented such systems), but the contribution in the winter will be minimal, restricted to sunny days, but you will need to fit many more panels, as heating a house is a lot larger task than heating an insulated cylinder of water. Solar water heating on the other hand, can be effective even in the winter, as the amount of heat required is considerably less than that required to heat a house.

How many panels do I need to heat my pool?
It depends what area of pool you need to heat, how well insulated it is, whether it has a pool cover, if it is above/below ground, how many weeks of the year you need to use it etc. However, as a rule of thumb we recommend that you start with solar panels equivalent to 25% of the pool area, but you can increase this up to 35% if more heat is required. As the panels are modular, it is easy to upgrade the panels at a later date if required. We strongly recommend the use of a pool cover when the pool is not in use, as it dramatically reduces heat loss through evaporation.

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Last modified: August 12, 2008